Business Terms & Conditions

Welcome to Camlocus. These Business Terms & Conditions (“Terms”) govern all commercial relationships, transactions, and use of the Camlocus platform and services. By engaging with Camlocus, you agree to be bound by these Terms.

1. Services Offered

Camlocus provides cloud-based video surveillance services including:

✅ Live camera streaming
✅ Cloud video storage
✅ Smart motion detection alerts
✅ Multi-camera management and analytics

Specific services and features may vary based on your selected subscription plan.

2. Subscription Plans & Payment Terms

  • All services are subscription-based with monthly or annual billing cycles.
  • Payment is due upfront and processed through our secure payment partners.
  • Late payments may result in suspension of services until payment is received.
  • Prices and plans are subject to change with prior notice.

Enterprise custom plans are available and governed by separate agreements.

3. Customer Responsibilities

  • Ensure the legality of video recording and surveillance at your locations.
  • Provide and maintain compatible cameras and reliable internet connectivity.
  • Comply with all applicable local, state, and federal laws regarding privacy, data protection, and video monitoring.
  • Keep login credentials secure and notify Camlocus of any unauthorized access.

4. Data Ownership & Usage

  • Customer owns all video footage and data collected via their cameras.
  • Camlocus only accesses customer video data to provide services, perform maintenance, or respond to legal requests.
  • We do not sell or share customer data with third parties without consent.

5. Cloud Storage & Data Retention

  • Storage capacity and retention duration depend on the selected plan.
  • Expired footage is permanently deleted unless otherwise agreed in writing.
  • Customers are responsible for downloading or exporting required footage before the retention period ends.

6. Confidentiality

Both parties agree to maintain the confidentiality of non-public business, technical, or financial information shared during the course of business.

7. Intellectual Property

  • Camlocus retains ownership of its platform, software, trademarks, and all intellectual property.
  • Customers are granted a limited license to use the platform for their business use only.

8. Limitation of Liability

  • Camlocus is not liable for any loss of footage, data breaches, business interruption, or damages caused by third-party failures, power outages, or force majeure events.
  • The total liability of Camlocus is limited to the amount paid by the customer in the last 12 months of service.

9. Termination & Suspension

Camlocus may suspend or terminate services if:
✅ There is a breach of these terms
✅ Non-payment of fees occurs
✅ The service is used unlawfully or in a way that harms Camlocus or others

Customers may cancel subscriptions anytime but will not receive prorated refunds unless otherwise agreed.

10. Compliance with Laws

Customers are fully responsible for ensuring that their use of Camlocus services complies with all applicable surveillance, privacy, and data protection laws in their country or region.

11. Force Majeure

Camlocus is not liable for any failure or delay caused by events beyond reasonable control, including natural disasters, cyber-attacks, internet outages, or government actions.

12. Dispute Resolution

Any disputes arising out of these Terms will first be attempted to resolve amicably. If unresolved, disputes will be subject to the jurisdiction of USA, European Union, UK, Australia.

13. Updates to Terms

Camlocus reserves the right to update these Business Terms. Any changes will be communicated via email or posted on our website. Continued use of services after updates constitutes acceptance.

14. Contact Us

For any questions, disputes, or legal notices, please contact us at:

Email: support@camlocus.com
Website: camlocus.com